{"id":290,"date":"2025-05-25T13:20:03","date_gmt":"2025-05-25T13:20:03","guid":{"rendered":"https:\/\/oriental-banktech.com\/?page_id=290"},"modified":"2025-12-03T11:41:31","modified_gmt":"2025-12-03T11:41:31","slug":"refund-return-policy","status":"publish","type":"page","link":"https:\/\/oriental-banktech.com\/?page_id=290","title":{"rendered":"Refund &#038; Return Policy"},"content":{"rendered":"<p><span style=\"font-size: 14pt;\"><strong><span style=\"font-family: arial, helvetica, sans-serif;\">Our Return &amp; Refund Policy<\/span><\/strong><\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\">We offer 90 days full replacement guarantee from date of invoice, against faulty machines.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\">To be eligible for a full new replacement, your item must be in the same condition that you received it, without outside damages.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\">To start a replacement, you can contact us at <a href=\"mailto:return@oriental-banktech.com\">return@oriental-banktech.com<\/a> . If your replacement is accepted, we\u2019ll immediately send you a new machine without any costs to you<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\">You can always contact us for any return \/ replacement question.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: arial, helvetica, sans-serif;\"><strong>Damages and issues<\/strong><\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\">Please inspect your order upon reception and contact us immediately if the item is defective, damaged, so that we can evaluate the issue and make it right.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: arial, helvetica, sans-serif;\"><strong>Exchanges<\/strong><\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\">The fastest way to ensure you get what you want is to fully inspect the machine upon receipt, if found faulty we will send a replacement free of charge to you.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: arial, helvetica, sans-serif;\"><strong>Refunds<\/strong><\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\">For various reason we can not issue refunds, what we can do is to fully exchange any faulty goods with new without further cost to you.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\">In most cases we would require pictures or a video of the faulty machine, and once satisfied we will immediately dispatch a new replacement without any cost to you, after you receive the replacement machine, we will send you a shipping label to send the faulty machine back.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our Return &amp; Refund Policy We offer 90 days full replacement guarantee from date of invoice, against faulty machines. To be eligible for a full new replacement, your item must be in the same condition that you received it, without&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-290","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/oriental-banktech.com\/index.php?rest_route=\/wp\/v2\/pages\/290","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oriental-banktech.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oriental-banktech.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oriental-banktech.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oriental-banktech.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=290"}],"version-history":[{"count":15,"href":"https:\/\/oriental-banktech.com\/index.php?rest_route=\/wp\/v2\/pages\/290\/revisions"}],"predecessor-version":[{"id":440,"href":"https:\/\/oriental-banktech.com\/index.php?rest_route=\/wp\/v2\/pages\/290\/revisions\/440"}],"wp:attachment":[{"href":"https:\/\/oriental-banktech.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=290"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}